Service and Support
REV Coach is committed to establishing strong relationships with our Setra partners and providing the highest level of after-sale support. The following provides contact information for your reference:
REV Parts is the premier supplier of all Setra coach parts. REV Parts offers expedient and professional customer service and support, backed by aftermarket components renowned for their quality and performance.
The REV Parts eStore is a one-stop shop committed to making ordering parts efficient and convenient. The REV Parts eStore makes it easy for our partners to order all of their parts from a single source, 24-hours, 7 days a week. Whether you order online, in person, or over the phone, we prioritize customer service and are ready to help. Visit us at the REV Parts eStore or contact us:
TOLL FREE: 844.333.2693
We understand the vital importance of keeping your coaches running. The REV Coach team knows the ins and outs of Setra products and understands your business. For after-sales and technical support, please contact:
We know it’s important to address issues even when its after normal business hours. For questions or support after hours, please contact:
TOLL FREE: 844-473-8287
REV Coach is committed to customer service and reliability throughout the ownership of your Setra products. For warranty questions and claims, please contact:
Shelly Bontrager, Warranty Recovery Supervision
REV Coach looks forward to growing the Setra brand and setting a new standard for after-sale support.
REV Coach operates a state-of-the-art Technical Center available to Setra customers. This center, also our headquarters for product distribution is located in Alvarado, TX, and provides comprehensive service and support for Setra coaches, ensuring they remain in-service longer and get back on the road faster. The Technical Center is an expansive, fully-staffed facility located in the Dallas-Fort Worth metro area that utilizes Setra experts and technically-advanced equipment to guarantee quality support for Setra owners.
In addition to our flagship Technical Center, REV Coach offers two additional Regional Technical Centers in Ocala, Florida and Fort Lauderdale, Florida. Service is also available nationwide through our network of vetted providers.
Mon-Fri: 7:30am - 4:00pm CT
Setra Service Providers